Privacy Policy

Cosmo Casino is committed to protecting your personal data and respecting your right to privacy.

We collect and process certain types of personal data, which includes information you provide to us when using our services or interacting with Cosmo Casino through various channels, such as online forms, email communications, phone calls, and in-person interactions. This may include but not be limited to:

Names and contact details (address, phone number, email)
Passwords and login credentials
Payment information for transactions conducted on the platform
Browsing history and search queries when using our website or services

We also collect technical data, such as:

IP addresses and device information (operating system, browser type)
Information about your interactions with Cosmo Casino's services

Your personal data is used to provide you with a functional user experience on our platforms. This includes features like personalized recommendations, account management capabilities, communication tailored to specific topics of interest, technical support, resolving inquiries or complaints, conducting customer satisfaction surveys and enhancing the overall usability of our products.

Cosmo Casino does not sell your data to third parties but may share it as follows:

With service providers contracted by Cosmo Casino to provide a functional user experience on their platforms
To comply with applicable laws, regulations or requests from law enforcement agencies
In response to emergencies that involve threats to safety and integrity of Cosmo Casino’s systems

Cosmo Casino retains your personal data for the minimum period necessary to fulfill the purpose it was collected. Your data will be stored in secure databases within servers located on European Union territory.

You have the right to access, correct or erase your information as described in our General Data Protection Regulation (GDPR) documentation and applicable regional regulations.

In case you notice an issue with Cosmo Casino’s handling of your personal data please inform us through email.